This Privacy Policy describes how Forever Young by Rita LLC (“Forever Young by Rita,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, communicate with us, or make a purchase from foreveryoungbyrita.com (the “Site”), or otherwise interact with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to individuals using the Services, whether as a customer, visitor, or other individual whose personal information we process.
By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Data Collection
We collect personal information directly from you when you engage with us through our website, SMS messages, phone calls, referrals, in-person interactions, or official social media channels. The type of information collected depends on how you interact with us and may include:
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Basic contact details: name, address, phone number, email.
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Purchase details: billing and shipping addresses, payment confirmation, phone number, email.
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Account information: name, login credentials, security questions, relevant medical history, procedural photos (with your consent).
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Customer support: details you provide when contacting us for support or inquiries.
Some features may require specific personal information to function. Declining to provide information may limit your ability to use certain features.
2. Information Sharing
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SMS Consent: We do not share SMS opt-in or consent data with third parties or affiliates for marketing purposes.
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General Sharing: We may disclose personal information only when necessary to deliver Services (e.g., with trusted service providers under confidentiality agreements), comply with law, enforce agreements, or protect rights, safety, or property.
3. Data Usage
We use collected information to:
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Provide, maintain, and improve our Services.
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Respond to customer inquiries and support requests.
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Send transactional communications (e.g., order updates, appointment confirmations).
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Deliver promotional content only with your express consent (e.g., SMS opt-in).
4. Data Protection & Retention
We implement industry-standard safeguards to protect your personal information, including secure storage, encryption, limited access, and periodic audits. However, no system is fully secure, and data transmission via the internet carries inherent risks.
Retention varies depending on business, legal, and contractual needs. Data may be retained as long as required to maintain accounts, fulfill Services, comply with law, or resolve disputes.
5. Children’s Data
Our Services are not directed toward children under 13. We do not knowingly collect information from children. If we become aware that a child has provided personal data, we will delete it upon request by a parent/guardian.
6. User Rights
Where applicable law grants you rights, you may request to:
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Access / Know: Confirm what data we collect and how it’s used.
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Delete: Request deletion of personal information we hold.
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Correct: Update inaccurate data.
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Portability: Obtain a copy of your data or transfer it.
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Opt-out of SMS: Stop SMS at any time by replying STOP.
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Limit sensitive data use: Restrict use of sensitive data to essential services.
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Restrict processing: Ask us to pause or limit processing of your data.
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Withdraw consent: Revoke prior consent at any time.
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Appeal: Contest our decision if we decline a request.
We may verify your identity before fulfilling requests. You may designate an authorized agent, subject to verification.
7. SMS Communications (TCPA / CTIA Disclosure)
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Opt-In: By providing your mobile number and affirmatively opting in (via web form, text message, or other method), you consent to receive SMS/text messages from Forever Young by Rita, including appointment reminders, service updates, and promotional offers.
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Opt-Out: You may unsubscribe at any time by replying STOP. After opting out, you may receive one final confirmation message. To rejoin, reply START.
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Message Frequency: Message frequency may vary based on your interaction with us.
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Message & Data Rates: Message and data rates may apply depending on your carrier and plan. We are not responsible for charges incurred.
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Support: For help, reply HELP or contact us at 424-571-5005.
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Third Parties: Consent to receive SMS is not shared or sold to third parties for marketing purposes.
8. Contact Information
Forever Young by Rita LLC
15125 Ventura Boulevard, Suite 31
Sherman Oaks, California 91403, USA
Phone: 424-571-5005
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or applicable law. Updates will be posted on our Site with a revised “Last Updated” date.
10. Accessibility
This Privacy Policy is accessible at foreveryoungbyrita.com. Please review it periodically to remain informed of how we protect your information.